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Customer Testimonials

Lasting Color - Read some customer testimonials on their procedures and experiences.


I only wish I had done it sooner!

I had thought about getting permanent make up for years and when I finally decided, I did my research and knew Karen was the one for me.  She took her time to answer all my questions, showed me her cerficates, products, MSDS sheets, her Insurance and let me know she not only has 14yrs experience but was also a dental hygienist and understands sterilization.  She made sure I was a part of the whole experience.  I chose the color, shape and design with her for my eyebrows and eyeliner.  She made a custom deep purple for my eyeliner!..She explained the healing process and gave me instructions and an aftercare kit to take home.  I truly feel blessed to have met her and would recommend her to anyone. 

                                                                                                                          Stephanie K- Spruce Grove

Looking 10 Years Younger

I never wear make up but now that I am getting older and cannot see to put some on when going out for special occassions I thought it was time to have it done for me.  It was the best decision I ever made!  I only wish I would have done it sooner. 

Mary M - Edmonton

Testimonial from a happy client... I am the lucky one!

I felt the need to sit down and write a heartfelt testimonial regarding Karen West at ‘Lasting Color Permanent Make Up’. I did not go to Karen to get permanent make-up; rather I went to her to get my permanent make-up removed.

By the time I finally met with her, I had been to 4 permanent make up appointments – each one trying to correct the last eyebrow job done by applying more and more color. My first appointment was fine, so I went for the second (“perfecting appt”) only to leave with ash black brows (I had asked for light brown/blonde). I was devastated. The lady who did this made no apology for what she had done to my face, rather tried to blame it on me stating that it was my skin that took too much color. I made an appointment with a second artist, who did her best to help. I saw her two times where she attempted to cover the ashy black with camouflage and then put a different warmer lighter color over top. What ended up happening were the light colors would fade within weeks and my brows got thicker and more solid looking.

I became obsessed with researching all the ways to remove permanent make-up, and was let down to find out that the options are scarce (laser is very risky especially on your face). Then I found Karen. She was absolutely amazing. She sent me pictures of previous clients and the results looked too good to be true. I was still apprehensive though – so she forwarded me the phone numbers of a couple clients. I spoke with them both, and they had nothing but the best things to say about their experiences with Karen. So, I went ahead and made the appt.

I arrived, and was a bundle of nerves… to the point where I started crying in front of her. I was terrified to be let down again. Karen did not pressure me. She calmly told me everything I needed to know, she showed me pictures, and she joked around. She was so kind and so comforting. It took a little while, but I finally got in that chair and went for it.

Well, I didn’t look pretty for about 10 days while my eyebrows healed. BUT, by day 11 – the results were astounding. I still cannot believe it; those hideous thick solid eyebrows are gone – I’ve got my face back!!! I honestly feel like I have woken up from a very long nightmare. I am so grateful to Karen – I consider her my little miracle worker.

I want people who have gone through what I went through to know that there is an option for you, one that works, is affordable – and gets excellent results without the risks that go with laser (and the costs). But it’s not just the method, it’s also important you see someone who CARES about you, and wants to HELP YOU. That person is Karen. (If you would like to speak with me, please ask Karen for my phone number, I am happy to discuss my experience)


Professional, Friendly Atmosphere

Karen West provides a professional yet friendly atmosphere for permanent Cosmetic application. She works with you to understand the look you wish to achieve and takes the time to do the job properly. Her knowledge and instinct for colour transforms a good line into a great line, enhancing and emphasizing the eye rather than competing against it. A thoroughly positive experience and highly recommended.

Peggy Matt (Permanent Eyeliner Customer)

Natural Looking Eyeliner

I just had my eyelash enhancement done (upper and lower) and I love it! Karen West clearly understood what look I wanted to achieve, and she gave me exactly what I wanted… a very soft, natural look that just enhanced my eyes. Having had 4 traditional body tattoos prior to this procedure, I was very surprised that this procedure is virtually pain free, and that the healing time is so short. Karen West was very professional, friendly and knowledgeable. She provided a relaxed and comfortable environment, making this a very positive experience for me. I will definitely do it again (eyebrows will be next), and I highly recommend it!

Jennifer Green (Eyeliner Customer)

Sterile Environment

Karen West has a professional clinical background and knows all about the importance of a sterile environment. I had my eyeliner done. I was so pleased and surprised with the results. I was amazed that the procedure didn’t hurt!  It felt like tugging on my eyelashes, nothing more! Karen West was very gentle, caring, and always concerned about my comfort during and after the procedure.  I will be returning for another treatment!  Great work Karen.

Sandra Annis (Permanent Eyeliner Customer)

Surprisingly Painless

I had Karen West do upper and lower eyeliner, as well as, eyebrows. The procedure was surprisingly painless – the freezing took well for me and as a result, I was able to relax during the entire process. Karen was very attentive to my questions and took more than enough time to explain the entire procedure. She worked with me on determining the best colour and shape for my eyes and brows and gave me excellent home-care advice. She has been available to me anytime I’ve had a question and had checked in with me a few times to make sure I was healing nicely and pleased with the results. I would recommend Karen and the Softap method for anyone who is interested in getting permanent cosmetics.

Christine Richardson (Permanent Eyebrows & Eyeliner Customer)

Contact Us Today!

Lasting Color Permanent Make-Up
Tattoo Removal

(780) 699-3237

2nd floor Suite #207 323 McLeod Ave.
Spruce Grove, Alberta T7X 0J6